Support from
the experts

The NDIS provides thousands of people with a disability with choice and control over the funds they receive. With independence comes a lot of information to take in, and it can help to have an expert on your side to help navigate it all.

Our Support Coordinators can assist you in preparing for planning meetings so you know what to ask for, and have a better chance of being approved for the funding you are requesting. This is a complimentary service called Pre-Planning.


What Pre-Planning involves

Our Support Coordinators can help people with a disability:

  • Produce reports
  • Gather evidence
  • Navigate the NDIS
  • Better word their goals
  • Follow up with the NDIA
  • Request a planning meeting
  • Understand the planning process
  • Get through the planning meeting

Requesting Support Coordination

Most of the support budgets in NDIS plans will only be approved if the participant can provide evidence that they will benefit from the support, and it will help them their goals.

It is important that you are prepared for your planning meeting so you know what to ask for, and how to phrase your request. Gathering evidence to back up the need for additional support, as well as thinking about how to word your goals will better the chances of receiving more funding in your NDIS plan.

Inebura Support Coordinators can assist you to prepare for your planning meeting and plan reviews.

About Inebura Support Coordinators

Inebura’s experienced Support Coordinators are responsive, compassionate and reliable. All of our clients are equally important to us, and we have capacity to assist more NDIS participants through their NDIS journey.

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Frequently asked questions

Can I get help applying for NDIS funding?

Yes, Inebura offers a free Pre-Planning service, where we help people with disability apply for funding and prepare for their Planning Meeting. Visit this page for more information.

What is a Planning Meeting?

Once it is established that you are eligible for NDIS funding, you will have a Planning Meeting with an NDIS Planner or a Local Area Coordinator (LAC). In this meeting you will discuss how your disability affects your day-to-day life, the goals you wish to achieve and what supports will help you. This information is sent to the NDIA who will allocate funding accordingly.

Will I have to pay for disability supports out of my own pocket?
If you have an NDIS Plan, your approved supports will be covered by your funding. If you don’t think your funding is enough to cover the supports you need, you can request a Plan Review at any time. See this page for more information on requesting a Plan Review.

Can I get help applying for Support Coordination?

Yes, get in touch with us to speak to an expert about how to apply for, and get the most from your funding.


How much does Support Coordination cost?

The NDIS Price Guide lays out the maximum a Support Coordinator can charge per hour of work they do for their clients. Because their services are charged by the hour, the amount will differ from week to week and from month to month

Support Coordination funding is under the Capacity Building Budget of an NDIS Plan. For a temporary period, once this budget has run out, you may be able to use some of your Core Supports budget to pay for additional help. This temporary flexibility was introduced in response to COVID-19 and is likely to remain until September 2020.

If your circumstances have changed, or you think you weren’t approved for enough funding for Support Coordination, you can request an early Plan Review. Find out more on this page.

What is the difference between a Support Coordinator and a Plan Manager?

Although their roles are sometimes similar, and both supports are funded under the Capacity Building budget, Support Coordination and Plan Management are quite different.

Support Coordinators have a range of responsibilities depending on the needs of their clients, including helping them understand their plan, attending meetings with them, connecting them to the supports in their plan, preparing for a plan review, providing advice, and addressing concerns related to supports or the Plan itself. Support Coordinators charge per hour of work they provide to the client. Some months they may be providing more support hours than others.

A Plan Manager’s main responsibility is to take care of their participants’ funds. This will include: verifying invoices, claiming funds from the NDIA to pay providers, keeping track of spending, protecting the client from fraudulent invoices and overspending. Unlike Support Coordination, Plan Management is charged at a flat yearly rate as laid out by the NDIS.

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